Due to the nature of the business and to give 100% attention to each client, we may not be able to answer the phone immediately. So please leave your name and telephone number and we will contact you as soon as possible.
As the salon is a one to one appointment time, please be on time for your appointment, late arrivals may mean your appointment may have to be shortened so as not to affect another client’s treatment time.
Cancellation Policy: A £15 non-refundable booking fee is required for 60 min treatments. 24 hours cancellation notice must be given so the appointment can be offered to someone else. If notice is given the booking fee can be moved to secure your next appointment. This amount will come off your bill. We are a small business and you will appreciate that missed appointments can really affect us.
Gift Vouchers are valid for 6 months from the date they are purchased and cannot be extended. If a treatment is booked with a voucher and the person does not show, then unfortunately the voucher will become void.
All consultations and treatments are private and confidential.
Please inform your therapist of any of the following conditions illness, medication or pregnancy before treatment.